Introducing CallCentered, your virtual solution for call center support. We provide top talent to organizations looking to reduce cost and increase efficiencies, while removing the challenges associated with recruiting, hiring and managing your operation internally. At CallCentered, we hire and retain only the most highly educated, multilingual, and seasoned sales and customer support agents abroad.
That's right, you heard it here first. We charge a flat rate for some of the best talent in the world. That means no scary EOM invoice, no overage premiums, and no nonsense.
We boast the fastest onboarding of any contact center. Whether you’re looking for skilled sales or simply organization, we’ll have your dedicated agents onboarded in under a week.
That means sales, marketing, communication, social media, Microsoft Office and Google apps, data entry, written and verbal, and so many more!! Our sales and support agents have so many skills we simply can’t list them all.
What makes CallCentered different?
Simply put, experience. Every client is assigned an Account Executive who has at least 10 experience as a call center leader. Our team has provided support for household names such as Bank of America, Chase, AT&T and Sprint, along with countless small- to medium-sized organizations of varying service types. We like to think of ourselves as your business partners rather than contact center experts, with a forward-thinking approach to servicing your company.
We are also the only contact center in the United States that offers its HIGHEST QUALITY GUARANTEE on your staffer's abilities. That means you are assured we will find the right sales or support agent who will meet your needs. Guaranteed.
Our sales and support workforce is skilled, multilingual, highly educated, and professional. At CallCentered you can trust that all your requests will be made correctly and in a timely manner. Should you have any questions along the way, simply contact your account manager, who can make any needed adjusted. That's what we're here for.
CallCentered helped me staffed some inbound agents for a small sales tour I had planned in August. Since then I have enjoyed working with thier team so much I decided to continue month to month. You will really be surprised how the little stuff adds up, and then you have all this free time again.
I’ve been working with CallCentered and a small team of 3 Support agents for the past 6 months. I really can’t imagine why I ever had a local team. They have managers in place to take care of the daily grind and I just focus on the big picture.
Our company has had a backlog of data entry work that needed to get completed. We had contacted another company in Brooklyn to it for us, but got weeks of excuses and no finished product we decided to move on. We found CallCentered and for the same budget we were able to hire a VA for the entire year. It’s been a win win ever since.
I hired CallCentered for a 10 seat sales campaign all inbound. We deployed the direct mail, they took the calls and closed the deals. This campaign was hands down the most seccessful in our ten years in business. We wont ever hire sales agents in house again. Thanks guys!!