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About Us

We Are CallCentered

Call us

(844) 493-3425

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About CallCentered

“At CallCentered, we don’t use a one-size-fits-all approach when working with our clients. Rather, we take great pride in truly becoming an extension of their business and brand. We aim to ensure that every one of our employees provides a customer experience that is consistent with our client’s organization as if they were working directly for them.”

– Scott Hannum, President & COO

CallCentered's team of top-tier professionals who drive our success and contribute to the success of our clients
Our People

We hire the best-of-the-best. The individuals who make up our company are not only integral to our own success but also to our clients.

CallCentered team with exceptional English communication skills and neutral Spanish proficiency, offering top-tier bilingual support in the LATAM market
English Skills

Our team possesses exceptional English communication skills within the LATAM market, in addition to speaking a ‘neutral’ Spanish.

CallCentered team with extensive experience delivering inbound and outbound call center services to over 3,000 small-to-medium-sized businesses across the United States.
Experience

Our Team provides inbound and outbound call center services to over 3,000 small-to-medium sized businesses throughout the United States.

CallCentered offers BPO services to a wide range of industries, including Legal, Healthcare, Financial, Home Services, Virtual Receptionists, and more.
Industries Served

Our service offerings cater to a diverse range of industries, including Legal, Healthcare, Financial, Home Services, Virtual Receptionists, and many others.

CallCentered delivers sustainable performance outcomes through our coaching platform, balanced scorecards, and continuous improvement processes.
Delivering Results

To achieve sustainable performance outcomes, we leverage our coaching platform, balanced scorecards, and continuous improvement processes.

CallCentered's proprietary sales system combines key competencies and behaviors to drive increased sales and revenue generation for our clients.
Sales System

Our sales process is proprietary and employs a blend of competencies and behaviors, resulting in increased sales and revenue generation for our clients.

Our Vision

To Be: The employer of choice in our communities; The provider of excellence to our partners; At the forefront of industry innovation and evolution

CallCentered's vision to be the employer of choice, provider of excellence, and leader in industry innovation and evolution.
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Our Values
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We care about
people
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We are always
improving
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We act with
integrity
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We own our responsibilities
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We enjoy the
process
CallCentered's mission to enhance lives, expand families, and improve communities through quality interactions, striving for the highest potential.
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Our Mission

Enhancing our lives, expanding our families, and improving our communities; reaching our highest potential through quality interactions.