About Us

We Are CallCentered

Call us

(844) 493-3425

About CallCentered

“At CallCentered, we don’t use a one-size-fits-all approach when working with our clients. Rather, we take great pride in truly becoming an extension of their business and brand. We aim to ensure that every one of our employees provides a customer experience that is consistent with our client’s organization as if they were working directly for them.”

– Scott Hannum, President & COO

Our People

We hire the best-of-the-best. The individuals who make up our company are not only integral to our own success but also to our clients.

English Skills

Our team possesses exceptional English communication skills within the LATAM market, in addition to speaking a ‘neutral’ Spanish.

Experience

Our Team provides inbound and outbound call center services to over 3,000 small-to-medium sized businesses throughout the United States.

Industries Served

Our service offerings cater to a diverse range of industries, including Legal, Healthcare, Financial, Home Services, Virtual Receptionists, and many others.

Delivering Results

To achieve sustainable performance outcomes, we leverage our coaching platform, balanced scorecards, and continuous improvement processes.

Sales System

Our sales process is proprietary and employs a blend of competencies and behaviors, resulting in increased sales and revenue generation for our clients.

Our Vision

To Be: The employer of choice in our communities; The provider of excellence to our partners; At the forefront of industry innovation and evolution

Our Values
We care about
people
We are always
improving
We act with
integrity
We own our responsibilities
We enjoy the
process
Our Mission

Enhancing our lives, expanding our families, and improving our communities; reaching our highest potential through quality interactions.