“At CallCentered, we don’t use a one-size-fits-all approach when working with our clients. Rather, we take great pride in truly becoming an extension of their business and brand. We aim to ensure that every one of our employees provides a customer experience that is consistent with our client’s organization as if they were working directly for them.”
– Scott Hannum, President & COO
We hire the best-of-the-best. The individuals who make up our company are not only integral to our own success but also to our clients.
Our team possesses exceptional English communication skills within the LATAM market, in addition to speaking a ‘neutral’ Spanish.
Our Team provides inbound and outbound call center services to over 3,000 small-to-medium sized businesses throughout the United States.
Our service offerings cater to a diverse range of industries, including Legal, Healthcare, Financial, Home Services, Virtual Receptionists, and many others.
To achieve sustainable performance outcomes, we leverage our coaching platform, balanced scorecards, and continuous improvement processes.
Our sales process is proprietary and employs a blend of competencies and behaviors, resulting in increased sales and revenue generation for our clients.